Coffee Beans Suppliers to Hospitality, Café, Clubs, and the Restaurant industry.

 

When you place an  order we collect your name, e-mail address, mailing address, phone  number and credit card information. We may record which products you are  interested in and which products you purchase. We also monitor customer  traffic patterns and site use which enables us to improve the service  we provide.

 

This information is used to process orders and to provide a more personal shopping experience.

 

We  do not hold or store any customer’s financial details in relation to  their credit and debit cards with regard to the transaction.

 

Any  orders placed by telephone, the financial details (credit/debit card  details) are destroyed as soon as the transaction is completed.

 

Please  be assured we take financial details of our customers very serious, and  never hold or store any financial details at any time.

 

If you have any question regarding our privacy policy please contact our customer service team on 01963-31137, by email mail@roastedcoffeebeans.co.uk or write to 'Web Customer Services' at the address shown below.  

 

Security  

 

When  you place orders or access your account information, you are connected  to our secure server. The secure server software (SSL) encrypts all  information you input.

 

Furthermore, all information is collected lawfully and in accordance with the Data Protection Act and GDPR  

 

Copyright/Trademarks/Data Protection

 

All  content included on this site including but not limited to web site  design, text, graphics, logos, and the selection and arrangement thereof  are the property of Roasted Coffee Beans or its suppliers and are  protected by UK and international copyright laws. All software used on  this site is the property of Roasted Coffee Beans and or its software  suppliers and is protected by UK and international copyright laws. You  may view, copy and print portions of our website for the sole purpose of  placing an order with us. The materials on our website may not be used  for any other purpose. We will use the information you provide and the  records of items you buy to constantly monitor and improve our service  and for marketing purposes in accordance with our Privacy Policy.

 

Contract for the supply goods

 

The  display of goods on roastedcoffeepod.co.uk site amounts to an  invitation to treat only and is not an offer to sell goods at any price  indicated. No contract for the supply of goods will be deemed to exist  between you and Roasted Coffee Beans unless, and until, an email is sent  by us to you confirming that your order has been shipped. This  confirmation e-mail amounts to an acceptance by roastedcoffeepod.co.uk  of your offer to buy goods from us and this acceptance is effective  regardless of whether or not you receive the e-mail. Roasted Coffee  Beans Coffee are free to withdraw from a prospective contract at any  time prior to acceptance. This also applies in the case of any error or  inaccuracy in respect of the goods, any description applied to the  goods, the availability of the goods or the order itself.  

 

Our terms and conditions do not affect your statutory rights as a consumer.  

 

Complaints  

 

If you have any comments about anything we do please contact us on mail@roastedcoffeebeans.co.uk, call on +44 (0) 1963-31137, or write to us at the address below. We endeavour to respond to all complaints within five working days.

 

Contacting Us  

 

Our Address is :

 

The  Coffee Pod, Unit 1, 18B, Bennett's Field Trading Estate,  Wincanton,  Somerset, BA9 9DT  

 

Number is : +44 (0) 1963-31137 We can be contacted by  telephone from 9am - 5pm GMT, Monday - Friday.